Scaling a direct-to-consumer menswear brand from single-channel dependence to omnichannel dominance.
The client was relying entirely on basic Facebook boost ads with high ad fatigue, rising CPAs, and zero retention flows. Rising delivery return rates were cutting into profitability.
1) Deployed server-side Meta Conversions API (CAPI) on Cloudflare edge to restore lost purchase events. 2) Scripted and tested 12 direct-response video hooks targeting fit and fabric longevity. 3) Configured automated Klaviyo retention flows for browse abandonment, post-purchase cross-sell, and VIP rewards.
Blended ROAS stabilized at 3.8x while scaling monthly ad spend. Email marketing generated an incremental ৳1.8M in automated monthly revenue, dropping blended CAC by 34%.