Terms of Service

1. Acceptance of Terms & Parties

These Terms of Service ("Terms", "Agreement") constitute a legally binding agreement between you ("Client", "You", or "Your") and The Imran Ahmed ("Agency", "We", "Us", or "Our"). By engaging our services, signing a Statement of Work (SOW), executing an order on this website, or accessing our proprietary deliverables, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

Our global operations are managed through primary commercial hubs:

2. Scope of Services & Statements of Work (SOW)

The Agency delivers specialized growth engineering, including but not limited to:

• AI Search Optimization (GEO): Positioning client entities in Google AI Overviews, Perplexity, ChatGPT Search, and Claude citations.
• Paid Media Management: Strategy, media buying, creative iteration, and bid optimization across Google Ads, Meta Ads (Facebook/Instagram), TikTok, and LinkedIn.
• Server-Side Attribution & Tracking: Deploying first-party Conversion APIs (Meta CAPI, GA4 Measurement Protocol, TikTok Events API) via Cloudflare edge infrastructure.
• Conversion Rate Optimization & Edge Development: Building sub-50ms landing pages, checkout architecture, and conversion funnel optimization.

Specific deliverables, timelines, KPIs, and fees for any engagement will be set forth in an individual Statement of Work, quotation, or service package tier mutually approved in writing.

3. Direct Advertising Spend & Platform Accounts

Direct Billing Principle: Advertising platform spend (payable to Meta, Google, TikTok, Microsoft, etc.) is the exclusive financial responsibility of the Client and is billed directly to the Client's payment method on file inside their respective ad accounts. The Agency's retainer or service fee is completely distinct from media spend.

Client Account Ownership: The Client maintains 100% legal ownership of all advertising accounts, Google Analytics properties, domain names, and data assets. The Agency will request delegated Partner or Manager access and will never hold client ad accounts hostage.

4. Fees, Invoicing & Retainer Schedule

Clients agree to pay all service fees specified in the active engagement schedule. Standard financial terms include:

• Monthly Recurring Retainers: Invoiced in advance on a thirty (30) day rolling cycle. Payment is due upon receipt or within seven (7) business days.
• Milestone / Project Deployments: A minimum 50% non-refundable engineering deposit is required prior to campaign or development commencement, with the remaining balance due upon staged delivery.
• Accepted Payment Methods: Global bank wire (SWIFT/ACH), international credit/debit cards via Stripe, or domestic corporate transfers. Invoices unpaid after fourteen (14) days may result in temporary suspension of active campaign optimization.

5. Intellectual Property & Deliverables Ownership

Client Deliverables: Upon receipt of full payment for the applicable engagement, the Client owns all custom creative assets, ad copy, graphic designs, landing page content, and customer lists developed specifically for the Client during the term.

Agency Background IP: The Agency retains full ownership and all intellectual property rights to its pre-existing proprietary methodologies, edge tracking scripts, custom server-side software templates, workflows, algorithms, and benchmark data architectures.

6. Mutual Confidentiality & Non-Disclosure

Both parties agree that all confidential information—including financial records, cost-of-goods-sold (COGS), conversion rates, profit margins, product roadmaps, and customer lists—exchanged during the engagement shall remain strictly confidential. Neither party shall disclose confidential information to any third party without prior written consent, except where required by lawful subpoena.

7. Performance Reality & Third-Party Algorithmic Disclaimers

We are operators, not hype artists. The Agency commits to executing campaigns with the highest level of professional competence, data-driven optimization, and senior practitioner oversight.

However, digital advertising and search ecosystems are operated by autonomous third parties (Google, Meta, OpenAI, Anthropic, TikTok). Because search engine ranking algorithms, ad auction costs (CPMs), and artificial intelligence overviews are outside any agency's direct algorithmic control, we do not make speculative, guaranteed financial revenue promises or guaranteed fixed ROAS promises. Any performance projections or past client results discussed represent historical achievements, not binding guarantees.

8. Limitation of Liability & Commercial Indemnification

To the maximum extent permitted by applicable law, neither party shall be liable to the other for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data, or business goodwill) arising from this Agreement.

The Agency's total aggregate liability arising out of or related to any engagement shall not exceed the total fees paid by the Client to the Agency under the applicable Statement of Work during the three (3) month period immediately preceding the event giving rise to liability.

9. Term, Termination & Smooth Transition

Recurring retainers operate on an initial commitment period (typically 90 days to establish baseline statistical significance), thereafter renewing on a month-to-month basis. Either party may terminate a month-to-month engagement by providing thirty (30) days written notice via email.

Upon termination, the Agency ensures a clean, professional handover of all active campaigns, creative files, and tracking containers to the Client's internal team or incoming agency partner.

10. Governing Law & Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws applicable to the commercial jurisdiction of contracting—principally the State of Texas, United States for international and US-based corporate entities, or the laws of Bangladesh for local engagements.

In the event of any controversy or claim, the parties agree to first attempt resolution through good-faith executive negotiation for a minimum of thirty (30) days prior to initiating formal legal proceedings.